Returns Policy

Returns Policy

Items not required.
We offer 30 days money back guarantee for all goods shipped correctly that are not required.

Wrong item dispatched
It the item you receive is not the one you ordered this must be returned to us within 7 days. We will send the correct item and refund the Royal Mail 2nd class postage charges incurred to return the parcel to us.

Damaged Order
For items which are faulty or damaged on receipt, you must notify us within 14 days by e-mail through eBay only.

All Returns
When returning an item please include a note with the reason for return and your eBay ID and Sales Record Number. (Can be found on the invoice supplied by us, the PayPal payment confirmation or by logging into your eBay account and check the particular order you want to return) This will ensure your return is processed very quickly.

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